Crossroads Secure Shred - Gaylord, MI





About Us

Crossroads Industries' secure shredding department is dedicated to providing confidential document destruction while employing adults with disabilities.

Our secure facility is located in Gaylord, MI and offers a variety of services to businesses, agencies, and individuals in Northern Michigan.


 We are featured on page 28 - click above!




Bill Marshall

Phone: (989) 732-1233



2464 Silver Fox Trail, Gaylord MI 49735


From Dickerson Road go west on Milbocker Road to the new Industrial Park.  Go north on Wolverine Parkway which ends at Silver Fox Trail and Crossroads Industries.






Whether you have shredding from home or from your business, one box or ten tons, we will meet your document destruction needs. Call for prices.


⇒Drop off your documents (M-F, 8am-3pm).

Please call to make an appointment if you want to watch your material be shredded.


⇒Give us a call and we will pick them up. We service all of Northern Michigan including Bellaire, Boyne City, Charlevoix, Gaylord, Grayling, Lewiston, Pellston, Petoskey, Roscommon, and Vanderbilt. (Minimum pick up fees vary - call for details.)


⇒We also offer locked bins or consoles at your site and provide regularly scheduled pick-ups. This service is available in Boyne City, Boyne Falls, Elmira, Gaylord, Grayling, Petoskey, Vanderbilt, and Waters.

Now offering secure paper shredding through our locked bin/console program in Boyne City and Petoskey!

Shred    Shred


There is no need to prepare the material to be shredded.  Our shredder can handle:

paper    staples    rubber    CD,    cassette    VHS

And our employees are trained to remove:

binders     Clips     spiral




We offer FREE recycling of cardboard, magazines, and newspaper.  We can only process these materials if they are sorted, so please separate magazines, newspaper, and office paper to be shredded before you drop them off.  Thank you!

  • Drop off these materials (M-F, 8am-3pm)
  • If we are picking up your documents to be shredded (as a purge service or part of our locked bin/console program), we will pick up these recyclable items at the same time, for no additional charge.

cardboard    magazine    newspaper


Shredding: It's the Law

A number of federal and state laws protect customer privacy and require proper disposal of confidential information.  Failure to comply with these regulations can result in steep fines for your organization.

Below are a few of the most prevalent laws regulating the retainment and destruction of personal information. This is not meant to be an all-inclusive list.


→ The Identity Theft Protection Act requires the destruction of any discarded personal information.

→ The Social Security Number Privacy Act requires that any individual or company who obtains social security numbers must have a privacy policy that includes the proper disposal of documents that contain those numbers.


→ The Health Insurance Portability and Accountability Act (HIPPA) applies to all organizations that collect health-related information. The Health Information Technology for Economic and Clinical Health Act (HITECH) amended HIPPA, strengthening requirements and penalties. It was part of the American Recovery and Reinvestment Act (ARRA) and became fully effective in February 2010.

→  The Gramm/Leach/Bliley Act applies to all financial institutions.

→  The Red Flags Rule applies to financial institutions and creditors

→  The Fair and Accurate Credit Transactions Act (FACTA) requires the destruction of all consumer information before it is discarded.

Additional Resources

For Businesses:

Michigan Cyber Initiative for businesses

Protecting Personal Information: A Guide for Businessfrom the Federal Trade Commission

Click here to learn more about why it is so important to protect personal information and to see which laws may apply to you.

For Individuals:

Michigan Cyber Initiative for citizens

Identity Theft Information for Michigan Consumers 2010 - from Bill Schuette, Attorney General

Identity Theft: What To Do If You're A Victim and Tips for Protecting Your Identity

Identity Theft Unit Services: Michigan State Police provides practical tips from the federal government and the technology industry to help you be on guard against Internet fraud, secure your computer, and protect your personal information.


We ensure that your confidential documents are destroyed in a secure manner.

check    Employees undergo background checks, sign confidentiality agreements, and complete regular trainings.

Lock  24/7 security throughout the building

Shred  Documents are stored in locked bins or in a secure area until they are destroyed.

Shredded  Documents are shredded into 5/16 inch strips, the size that the IRS requires for its own confidential documents.

Mixed  Shredded paper is mixed with shreds from multiple customers, ensuring that the pieces will be impossible to put back together.

Recycle  All shredded paper is recycled and pulped in the U.S. which ensures the confidential information will never be recovered.

To find out about other recycling opportunities in our area, contact the Otsego Conservation District at 989-732-4021.

Why Hire Us?

→  Save money.  An office with just a few employees can generate over 100 lbs. of paper every month.  Paying someone $8.50/hr. to shred that paper can cost over $100 per month.  When you destroy everything you should, it is much cheaper to pay someone else to shred than to do it yourself.

→  You don't have to commit.  Unlike many shredding companies, we do not require you to sign up for our locked bin/console service for a year, or even six months. If you don't like the service we provide, fire us!

→  Verifiable record of compliance with legal requirements.  Hiring an outside shredder is cheap insurance.

→  External Security. Shredded material from an office shredder is relatively easy to put back together, especially if small volumes are thrown into the dumpster together.  These shredded pieces will just show dumpster divers what to take.

→  Internal Security. Who is handling sensitive material at your office?  If you have entry-level employees doing your shredding, they may see something they weren't meant to.  And do you really want to pay top dollar for management to shred?


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